How do I re-assign an assignment?
Once the due date has been reached for an assignment, the assignment cannot be attempted or re-assigned. Teachers will be able to assign a new version of the same assignment to their students however.
I am entering the correct username and password but I still can't log in
This may have occurred from entering the incorrect username and password multiple times. As a result the system would have temporarily locked you out of your account. This lasts a maximum of 5 minutes.
If you are still experiencing issues logging in please reset your password or contact our helpful IT Support Team.
I have reset my password multiple times and can successfully log in after resetting, but after I log out I cannot log in with the same password
This issue can occur when a user has previously used the same account as a trial account. A BIOZONE admin will need to change the status of your account.
Please contact our IT support team stating so, and they will fix your account as soon as possible!